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Shipping & Returns

Unbenanntes Dokument

We exclusively deliver to Belgium, Danmark, Germany, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Austria, Poland, Portugal, Sweden, Slovak Republic, Slovenia, Czech Republic, Hungary, United Kingdom and Cyprus (only the Greek part; incl. Akrotiri and Dhekalia)! The goods are despatched against pre-payment. Pre-payments have to be remitted to:

Bank Name: Sparkasse Bad Tölz-Wolfratshausen
Branch: Wolfratshausen
Account Name: Fa. Robert Böhm
Account No.: 11128048
IBAN: DE37700543060011128048

Delivery time is approx. 1-3 working days on receipt of your order. For Insanity-Bikes delivery time depends on the current production. After having placed your order, you will receive an order confirmation by E-Mail showing the delivery time. Furthermore, you will receive a brief information at the time of despatch. If a product cannot be delivered at the moment, you will immediately receive an information.

The goods are despatched as an insured consignment. Freight costs and packaging costs depend on the rates by the Deutsche Post AG and are according to the corresponding weight between 5.67 euros and 12.00 euros plus 16% VAT per consignment within Germany and between 14.14 euros and 93.34 euros per consignment to the remaining EU-countries. Complete vehicles are despatched via UPS. The freight costs are 73.50 euros plus 16% VAT per piece within Germany. Freight costs for the Insanity-Bike to the remaining EU-countries available on request. For technical reasons, it may occur that one order has to be divided into several parcels.
On receipt of the goods, you have to check them carefully. Any defects have to be asserted immediately in a written form (by E-Mail, fax or letter), otherwise the goods have been accepted.